Get In Touch
Plan Your Next Getaway With Us
Have questions about our pricing, flexible villa configurations, or want to host a private event? Our team is here to assist you. Reach out to us through any of the channels below and we will get back to you as quickly as possible.
Reach Us Directly
Ways To Get In Touch
Call, WhatsApp, or email us — our team is available 24/7 to help plan your stay near Pawna Lake.
Departments
Who Can Help You
Reach the right team directly — every department responds within a few hours.
General EnquiriesFor any general questions about Velora Stays, our villa configurations, amenities, or policies, our team is happy to help.reservation@thehotelmate.co
ReservationsOur dedicated reservations team handles all booking-related queries including villa availability, rate inquiries, and special requests.reservation@thehotelmate.co
Events & CelebrationsFrom birthday celebrations to corporate retreats, our team will help you plan and execute a memorable occasion at our villa.reservation@thehotelmate.co
Feedback & SupportYour feedback helps us improve. Whether you want to share a positive experience or suggest improvements, we take every comment seriously.reservation@thehotelmate.co
Find Us
Our Location
Gevhande Apati, Near Pawna Lake, Lonavala, Maharashtra 410401, India — a short scenic drive from Mumbai and Pune via the Expressway.